Office Policies

If you have any questions about our office policies, please call our office during business hours at (937) 293-9866.

Appointments

At our office, we know that your time is important. If you are a new patient, please arrive at our office 30 minutes prior to your scheduled time. For your convenience you may download all the new patient forms and complete them ahead of time and bring them with you to your first appointment.

If you are a returning patient we ask that you arrive at least 10 minutes before your scheduled appointment. This extra time allows us to get you through the check in process and update any information that is needed.


Cancellations

We realize unexpected circumstances arise and you cannot keep your appointment. If this occurs, we ask that you give us 48 hours notice to cancel or reschedule your appointment.


Payment Options

We accept cash, checks, Visa, Mastercard, Discover and American Express.

Major Credit Cards


Financing

We offer CareCredit financing to make dental treatments affordable to our patients. If you have any questions, please call our office during business hours.


Insurance

We accept several different insurance plans for our comprehensive dental services, including:

  • Aetna PPO
  • Cigna PPO
  • Delta Dental Medicare Advantage
  • Delta Dental Premier
  • Denta Care Plus
  • Denta Select Plus
  • Premier Health Plan (Avesis)
  • Superior Dental
  • United Health Care
  • *Assurant - (Aetna Dental Network PPO)
  • *Guardian - (Aetna Dental Network PPO)
  • *Sun Life - (Aetna Dental Network PPO)
  • *GEHA - (Cigna Dental Network PPO)
  • *UMR - (UHC Dental Network PPO)

*Not all of these plans are connected through the dental network plans that we participate in. Please make sure to verify with your insurance company.

Please call our office at (937) 293-9866 to find out if we accept your individual plan. Speaking directly with your insurance provider can help you determine whether or not our services are covered by your individual plan.


Emergencies

If you are a patient on record, please call our office for emergency information.